Written By: Nexgenecom Team
Category: Flipkart
Updated Date: 24 Jan, 2026

Flipkart is among India’s leading e-commerce platforms, hosting millions of products across multiple categories. With such a massive scale, many sellers—especially beginners—often wonder how order processing on Flipkart actually works.

If you’re one of them, this guide will give you a clear understanding of the complete order lifecycle on Flipkart, from order placement to delivery and returns.

In This Guide, You’ll Learn About

• How Flipkart order processing works
• Different order fulfillment methods on Flipkart
• Step-by-step order processing workflow
• Handling returns, replacements, and cancellations
• Common order processing mistakes sellers should avoid
• Practical tips to streamline Flipkart order management
• FAQs

How Does Order Processing on Flipkart Work?

When a customer places an order on Flipkart, the platform instantly confirms it and shares the order details with the seller along with a dispatch deadline.

The seller then prepares the order by picking, packing, and handing it over to the assigned logistics partner. Depending on the fulfillment model, delivery is handled either by Flipkart or the seller’s chosen courier partner.

Throughout the journey—from packing to delivery—customers receive real-time updates. Once the order is delivered successfully, Flipkart sends a final confirmation to the seller’s registered email.

Types of Order Fulfillment on Flipkart

Flipkart offers two primary order fulfillment options for sellers:

1. Fulfilled by Flipkart (FBF)

Under the FBF model, sellers send their inventory to Flipkart’s warehouses. Flipkart takes care of:

• Storage
• Packaging
• Shipping
• Returns and reverse logistics

This model ensures faster delivery and higher customer satisfaction, making it ideal for sellers looking for scalability.

2. Self-Fulfillment (Self-Shipping)

In self-shipping, sellers manage the entire process themselves, including:

• Packing orders
• Printing shipping labels
• Coordinating with courier partners or 3PL services

Although this option offers more control, it requires careful time management and logistics coordination.

Step-by-Step Guide to Process Orders on Flipkart

Whether you’re a new or experienced seller, follow these steps to process orders efficiently:

Step 1: Check New Orders

• Log in to your Flipkart Seller Dashboard
• Navigate to New Orders / Upcoming Orders
• Review order details like SKU, quantity, payment mode, and delivery address

Step 2: Print Shipping Label & Invoice

• Download and print the shipping label and invoice from the dashboard
• Paste the shipping label on the outer package
• Place the invoice inside the box
• Always double-check the label to avoid delivery errors

Step 3: Pack the Product Securely

• Use strong packaging materials
• Add bubble wrap or cushioning for fragile items
• Ensure the product is sealed properly to prevent transit damage

Step 4: Dispatch or Schedule Pickup

• FBF Sellers: Ensure inventory is already available at the fulfillment center
• Self-Shipping Sellers:
  • Schedule a pickup through the dashboard
  • Hand over the parcel to the delivery partner
  • Mark the order as “Dispatched”

Timely dispatch is crucial to avoid penalties and performance issues.

Step 5: Track Order Status

• Monitor shipment progress via the Seller Hub
• In case of delays, coordinate with the courier partner
• Proactively update customers if required

Step 6: Manage Returns & Replacements

• Customers may request returns or replacements for damaged or incorrect items
• Prompt handling of returns helps maintain seller ratings
• Efficient resolution improves account health

At Nexgenecom, we assist sellers with Flipkart onboarding, order processing, returns management, and complete seller account handling.

Common Mistakes Sellers Should Avoid

Avoid these frequent errors to maintain a healthy Flipkart seller account:

Poor Inventory Planning

Overstocking unwanted products increases costs, while frequent stockouts reduce sales potential.

Weak Packaging

Low-quality packaging can result in damaged deliveries and poor customer reviews.

Incorrect Product Listings

Inaccurate images or misleading descriptions often lead to higher returns and negative feedback.

Delayed Dispatch

Missing dispatch deadlines can result in order cancellations, penalties, and lower seller scores.

Tips to Simplify Flipkart Order Processing

Use these proven strategies to streamline your Flipkart operations:

• Ensure compliance with Flipkart’s seller policies
• Run Product Listing Ads (PLAs) from the Seller Hub to boost visibility
• Monitor customer feedback and improve product quality
• Provide accurate tracking information to customers
• Aim for the Flipkart Assured badge to build buyer trust

Conclusion

Processing orders on Flipkart is fairly simple once you understand the system, but new sellers often struggle with timelines, policies, and logistics. Mistakes in order handling can lead to penalties, returns, or even account suspension.

At Nexgenecom, our experienced team manages Flipkart seller accounts end-to-end—from order processing and inventory control to performance optimization—so you can focus on growing your business without stress.

Get started today and let Nexgenecom handle your Flipkart operations professionally.

Have Questions? We’re Here to Help!

How long do I get to process an order on Flipkart?

Flipkart usually provides 1–2 business days to pack and hand over the order. The exact dispatch deadline is visible in the Seller Hub.

Can a seller cancel an order on Flipkart?

Yes, sellers can cancel orders under specific conditions, but frequent cancellations may affect account performance.

What happens if I miss the dispatch deadline?

Missing deadlines can lead to penalties, order cancellation, and reduced seller ratings.

How do I print Flipkart shipping labels?

Shipping labels can be downloaded and printed directly from the Flipkart Seller Dashboard under the Orders section.

Nexgenecom – E-commerce Management Experts

With over 5+ years of experience, Nexgenecom delivers in-depth market insights, strategic guidance, and professional account management services to help sellers succeed across leading e-commerce platforms.